Account Administrator

Milton Keynes / Permanent

CLOSING DATE: 30th May 2019

WHAT WE DO

Here at Sodexo, we’re all about people, inside and out. It’s what we do. From growing employee cultures and inspiring success in workplaces, to driving consumer engagement with brands, we specialise in helping businesses transform behaviours, engagement and performance in people.

WHO WE ARE

As engagement experts, inspiring and rewarding success and encouraging a happy workforce is a big part of our culture. From the moment you walk through our doors, we do our best to inspire and encourage creativity and collaboration.

But it’s not all work – we have break-out spaces, kitchens stocked with tea and coffee, sofas, TVs – and social activities to suit even the hardest to please. Our people are a big deal to us, so making sure everyone has a safe and fun working environment and the right opportunities to develop, is top of our priority list.

THE TEAM

You will work closely with clients, suppliers and internal departments to create and deliver high standard solutions across a range of products and platforms.

THE JOB

Interested in supporting clients motivate their employees, recognise exceptional effort and reward employees for going above and beyond?

Would you like to work with clients from a wide range of industries – retail, law firms, healthcare, automotive to name just a few?

The Administrator role sits within the Incentive & Recognition division who work closely with clients to create programmes which are perfectly tailored to fit their needs – from sales incentives and employee recognition programmes to ideas schemes – all backed up with comprehensive communications, reporting and analysis delivered through innovative IT solutions.

The Account Administrator role is key in ensuring the smooth and successful running of our client programmes. Customer service is of paramount importance to us, so the primary function of your role will be to answer queries from participants and the general public via hotline and email, quickly, concisely and professionally – simply put, you will be responsible for ensuring participants in our programmes are kept happy.

The role will also involve regular administrative tasks including data input, creation of reports, mailings, sourcing, ad hoc tasks and distribution of reward items etc, so an eye for detail is essential to succeed in the role.

You will need to be well-organised, confident and motivated, with great attention to detail. You will be happy working in fast-paced environment with the ability to multi-task and meet deadlines. Working as part of a team, including an Account Manager and an Account Executive you will be proactive in offering ideas and suggestions to improve processes.

You will also develop a good understanding of each of the programmes you work on, Sodexo products and systems.

Ideally, you’ll be educated to GCSE standard and have good experience in dealing with customers.

ABOUT THE PERSON

Above all, we’re looking for someone who lives and breathes our relaxed and agile culture, so you’ll fit right in with how we do things:

  • An aptitude to work as part of a small team whilst retaining ownership of assigned work
  • A passion for providing excellent customer service
  • A professional and personable telephone manner
  • Great written skills
  • Confident communicator
  • Proven organisational skills and the ability to prioritise tasks
  • Can do attitude and proactive approach

We’d also like to see:

  • Good knowledge of Microsoft Excel, Word and Power Point

WHAT ARE YOU WAITING FOR?

If this sounds like you, we want to hear from you! Simply send us your CV at HR.engage.uk@sodexo.com if you’re interested in applying for the role and joining our team. The deadline for applications is Thursday 30th May 2019.

Apply Now