Building engagement for Futures Housing Group

The challenge

Keeping staff engaged with their employers is key to retaining talent and encouraging best behaviours in the workplace; this is where offering tailored staff benefits come in.

But, whilst offering employee benefits is a huge tick, staff need to engage with them to be effective – and this is where Futures Housing were having some problems.

The benefits platform that Futures Housing offered was not being used to its fullest potential and their online portal received little in the way of traffic from their staff. It was also the case that staff found navigating the site difficult – with some being unable to log in at all!

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