A practical financial inclusion solution

Our prepaid cards are designed specifically for local authorities, making it straightforward to manage and deliver payments to service users.


What you get

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Online payments through a secure, fully managed platform
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A practical solution for service users with limited financial capabilities
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Reduced time and operational cost spent on administration of payments

Why choose us

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Over 50 years of experience providing quality of life services
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Long-standing strategic partnerships within central government
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Backed by recognised card issuers and banks, with fraud and data protection

How we deliver

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Instant, secure online top-ups to trusted Visa prepaid cards
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Customer support carelines to deal with queries from your end users
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Full reporting platform to help services improve operational performance and efficiencies

Truly inclusive payments

Our prepaid cards are designed for our clients but with the user journey at the core of our clients and their end-users alike. It’s easy for local authorities, and indeed any government body that makes payments to the public, to load, manage and monitor funds through our payment platform. Service users can use the cards online, in shops, over the phone, and at ATMs without the need for a bank account, providing financial lifelines to some of the most vulnerable and isolated people in society.

We’ve been providing quality of life services for businesses and public bodies for decades. Improving individual wellbeing of our clients’ end-users is a guiding principle of everything we do. Our team recognise and understand the importance of personalised, easily managed systems to make sure everyone’s experience is a positive and beneficial one, whether you’re providing housing payments, adult social care, benefits, or any other type of payment distribution.

We always put people first, not products – whether it’s your staff or your end users, we know just how important it is to be efficient and proactive. That’s why we put digitalisation at the forefront of our activities, reducing operational constraints and admin burdens such as reliance on paper distribution, analogue reporting and non-effective communications as much as possible for local authorities and government bodies. These activities help freeing up budgets, time and resources to focus on what really matters – helping people.

Product Features

  • Completely Scalable

    No matter how wide the user base you're serving, our solution can be scaled for both the largest and smallest groups while remaining cost-effective. Currently, over 670,000 of our prepaid cards are in circulation across our consumer, business and public sector clients, with over £1 billion in funds loaded – we can handle any volume of users effectively and securely.

  • Online Platform, Visa Cards

    Our online platform makes it easy for our clients to load funds onto their service users' cards by direct, cashless deposits. The funds will be ready to spend the very next day, and can be used anywhere Visa prepaid cards are accepted. Card users don't need a bank account, and can monitor their funds online. And with fraud protection and reduced risk from cash payments, everything is safe and secure.

What prepaid cards can do for you

We can manage as much – or as little – of the process as you like, with the potential to save you a great deal of admin time and cost. With better payment tracking and reporting, our cards have increased efficiency for our clients across the UK.

But the biggest impact is on your service users. With a Visa prepaid card that can be used without the need for a bank account, everyday payments become much more accessible for even the most vulnerable and isolated people in your communities – and without any of the stigma of using vouchers or benefit cheques. Find out more about the outcomes we can help you achieve with our prepaid cards.

Enabling Social and Financial Inclusion

Our work is always people-focused, addressing the needs and challenges of those that need support, and making an impact on their lives every single day. We make it easier for people to manage their money, and access the services they need.

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Seamless Delivery of Complex Welfare Solutions

We always aim to take complex problems and make them simple. By handling the logistics, we can free up resources and automate processes – all while integrating with existing operations.

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Driving Positive Behavioural Change Across Communities

We have over 50 years of experience creating constructive change for businesses and the public sector. Our incentives and rewards expertise has been proven to transform behaviour for the better.

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