Services that put people first

When providing welfare services, the service users themselves should always be at the heart of everything we do. However, sometimes the practicalities can be difficult, with administrative requirements and logistics getting in the way of providing the best possible support.

We take on these burdens for businesses and government bodies, freeing up resources so they can focus on what’s important: People.

Streamlined, integrated and easy-to-use

We’re trusted by public bodies to deliver simple yet effective solutions for the most complex challenges they face. Distributing cash payments, for example, can be difficult to manage because of the number of service users compared to staffing levels – particularly in the face of increasing financial constraints.

Creating transparent communications between our clients and their communities.

Our payment solutions aren’t an out-of-the-box approach – they’re outcome-led, designed to fit with your goals as well as with your existing processes.

Flexibility and choice in delivery are a key part of our offering, meaning that people from a wide range of demographics can be reached effectively, helping to encourage social and financial inclusion.

How do we achieve seamless delivery?

We apply our bespoke public sector frameworks and technologies to complex welfare solutions, helping us to create transparent communications between our clients and their communities.

No matter what service we’re providing, our approach is always collaborative. We work very closely with our clients to fully understand not just their challenges and goals, but also their operations. What they’re doing already that works, and what we can help to improve and elevate with our skills.

We don’t revolutionise just for the sake of it – our goal is always to integrate as much as possible with existing processes to ensure that service users see no interruption in the support they receive. We focus on creating effective business models that are sustainable in the long term, delivering lasting change.

How we make it all happen

Our solutions are designed to provide excellent logistical support for our clients, while remaining as straightforward, flexible, and easy-to-use as possible for service end users. Come and see what we can do for you.

Our experience

We’ve worked with a truly amazing array of government and public sector clients, and we take a great deal of pride in the work we’ve done together to deliver complex welfare support as efficiently as possible. Take a look at our case studies to find out more about our work.

Giving Suffolk County Council's staff more - wherever they work - with cost-effective benefits

Read this Glow success story

Managing welfare payment services for central and local governments

Read this Glow success story

Putting the University of Lincoln on the recognition and reward map - literally!

Read this Shine success story